T
IT(Software/Hardware)

Production Support Engineer

TekFriday Processing Solutions

Role Summary

TekFriday Processing Solutions is hiring a Production Support Engineer for its technical operations team in Golconda, Hyderabad (Telangana). In this production-critical role, you will take ownership of incident management, SQL Server database troubleshooting, and scheduled banking file operations (NACHA/ACH payment processing). This position operates on rotational night shifts (6:00 PM to 6:00 AM) to maintain operational continuity across financial system components.

Key Responsibilities

  • Production Incident & SLA Management: Monitor, triage, and resolve production support tickets within strict SLAs; conduct root-cause analysis (RCA) and coordinate incident escalation and shift handovers.
  • MSSQL Database Support & Data Validation: Write and optimize T-SQL queries, debug stored procedures, views, and indexes, execute change-control scripts, and analyze data discrepancies.
  • NACHA & ACH Banking File Operations: Process, validate, and upload NACHA, ACH, and banking clearance files; investigate file rejections/formatting failures, and execute file reconciliation tasks.
  • Application Support (.NET / ASP.NET MVC): Investigate application errors by auditing database logs, system records, and .NET backend behavior in collaboration with software engineering teams.

Key Qualifications

  • Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
  • Experience: 2+ years of hands-on experience in Production Support and Microsoft SQL Server administration/development.
  • Mandatory Technical Stack: Microsoft SQL Server (MSSQL), SQL.
  • Preferred Technical Exposure: .NET, ASP.NET MVC, and SFTP.
  • Work Setup: On-site / Office-based in Golconda, Hyderabad with rotational night shifts (6:00 PM – 6:00 AM).

About TekFriday Processing Solutions

TekFriday Processing Solutions provides specialized technology and data processing services for financial institutions, Fintech enterprise applications, and payment processing platforms worldwide.

Important Candidate Notice

This job posting and its descriptions are owned by TekFriday Processing Solutions . We provide this overview to help developers discover opportunities. For applications, responses, or follow-ups, please connect with TekFriday Processing Solutions directly. Job Central Hub does not process applications or review candidate queries.

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Overview
Expected Salary ₹4.5 - ₹8.5 Lakhs/Annum
Experience Required 2 - 5 Years
Last Date to Apply Continuous Recruitment
Posted On 28-09-2026
Mandatory Skills
Microsoft SQL Server (MSSQL) SQL
Preferred Skills
NET ASP.NET MVC SFTP