Role Overview
Randstad is hiring an Associate Specialist, Administrative Support (VMS Specialist) to join its Global Financial and Knowledge Services team at the Randstad Global Capability Center in Hyderabad, Telangana, India. In this back-office operations role, you will be responsible for gathering job details from client Vendor Management System (VMS) portals, maintaining real-time updates across internal Applicant Tracking Systems (ATS), calculating bill and pay rates using account-specific markups, and conducting quality reviews on candidate profiles prior to client portal submission. This role operates in night shifts (6:30 PM to 3:30 AM IST) supporting global recruitment delivery.
Core Responsibilities
- VMS & ATS Management: Extract job requirements and order details from client VMS portals, create corresponding entries in internal ATS platforms, and track real-time status updates and notifications.
- Profile Submissions: Submit candidate profiles into client VMS portals in strict accordance with individual account guidelines and client specifications.
- Rate Calculations: Calculate bill rates, pay rates, and fee margins based on agreed client markups and financial compensation matrices.
- Quality Control: Conduct thorough quality checks on candidate profiles, resumes, and documentation prior to submission in client portals.
- Stakeholder Communication: Coordinate with account managers and operational leads to ensure clear, proactive communication across all assigned client accounts.
- Reporting & Tracking: Maintain accurate logs, status trackers, and basic reporting spreadsheets to support delivery workflows.
Qualifications & Requirements
- Educational Background: Bachelor’s degree in any discipline.
- Professional Experience: Minimum of 4 years of relevant experience in US back-office HR operations and VMS administration.
- System Familiarity: Proven hands-on experience navigating client VMS portals and applicant tracking systems (ATS).
- Software Proficiency: Strong working skills in Microsoft Office and Google Workspace tools (Gmail, Google Sheets, Shared Drives), alongside practical knowledge of Excel for reporting.
- Shift Availability: Willingness and ability to work consistent night shifts from 6:30 PM to 3:30 AM IST.
- Operational Skills: High attention to detail, strong sense of urgency, effective written and verbal communication, and ability to meet fast-paced submission deadlines.
About Randstad
Randstad is the world’s largest talent company and a global partner of choice to clients, helping candidates find fulfilling career opportunities and supporting organizations with agile, high-performing workforces. The Randstad Global Capability Center in Hyderabad acts as a strategic engine driving delivery excellence across talent services, human resources, finance, IT, and marketing for Randstad’s global operations.