Role Overview
Qualcomm India Private Limited is seeking a detail-driven Business Operations Analyst, Associate to join the Global Business and Finance Support (GBFS) team in Bangalore, Karnataka, India. In this operations and analytics role, you will deliver critical operational support to corporate headquarters and global regional leadership across Sales Incentive Planning (SIP), sales forecasting, revenue reporting, and business process monetization. You will manage and optimize Salesforce CRM datasets, build advanced Excel models, and deliver actionable operational insights to drive cross-functional alignment between Sales, Finance, and IT teams worldwide.
Core Responsibilities
- Sales Forecasting & Reporting: Generate detailed sales performance reports, dashboards, and quantitative forecasting models to provide senior stakeholders with actionable business insights.
- Sales Incentive Planning (SIP): Assist in operationalizing incentive reporting, calculating attainment metrics, and analyzing performance trends across global sales divisions.
- CRM Maintenance & Data Integrity: Maintain, configure, and optimize Salesforce CRM datasets to enforce data cleanliness, consistency, and reporting accuracy.
- Cross-Functional Operations: Collaborate closely with global Sales, Finance, Customer Service, and IT units to resolve operational bottlenecks and support sales enablement.
- Monetization & Process Documentation: Support monetization initiatives for Qualcomm products and services; create and maintain standard operating procedures (SOPs) and process workflows.
- Global Reviews & Transition: Lead operational handoffs, drive transition meetings, and participate in scheduled HQ review discussions during evening windows (8:00 PM – 11:00 PM IST).
Qualifications & Requirements
- Educational Background:
- Bachelor’s degree in Engineering, Computer Science, Commerce, Economics, or Sciences; OR
- Associate degree in Business Administration, Finance, or related field with 2+ years of relevant experience; OR
- Diploma in Business Analytics / Business Administration from a recognized institution.
- Professional Experience: 1 to 3 years of hands-on experience in business operations, sales operations, or business analysis.
- Technical Proficiency: Advanced expertise in Microsoft Excel (formulas, pivot tables, modeling, lookups) and practical hands-on experience with Salesforce CRM.
- Analytics & BI Tooling: Proven track record in data analysis and reporting; familiarity or willingness to upskill in business intelligence tools like Tableau or Microsoft Power BI.
- Schedule Alignment: Flexibility to participate in recurring evening alignment calls (8:00 PM – 11:00 PM IST) to coordinate with US headquarters and global teams.
About Qualcomm
Qualcomm is a global wireless technology pioneer and the driving force behind 5G development, edge computing, and intelligent connected devices. Qualcomm’s foundational inventions transform industries, empower global enterprise connectivity, and bring next-generation mobile, automotive, and IoT computing experiences to life.