Role Overview
MSD (known as Merck & Co., Inc. in the US and Canada) is seeking a Data Visualization Analyst to join its Data Insights and Visualization team at its global Technology Center in Hyderabad, Telangana, India (Hybrid). Operating at the intersection of Business Intelligence (BI), network telemetry observability, and generative/agentic AI, you will transform raw enterprise network data into real-time, actionable dashboards and embed conversational AI insights into web applications for executives, product owners, SREs, and network engineers.
Core Responsibilities
- Telemetry Analytics & Dashboard Engineering: Design and deliver end-to-end interactive dashboards combining network flows, metrics, logs, traces, and business context to accelerate time-to-insight and incident resolution.
- Data Pipeline & Telemetry Normalization: Identify, mine, and normalize raw network data sources (NetFlow, SNMP, syslog, packet captures, telemetry APIs) into real-time observability pipelines.
- Agentic AI & AIOps Development: Build agentic AI workflows and AIOps capabilities that continuously analyze streaming telemetry, detect anomalies, and surface proactive recommendations.
- Embedded Web Visualizations: Develop reusable visualization libraries and embed role-appropriate AI-driven views inside web applications supporting routers, switches, firewalls, wireless, and SD-WAN observability.
- Stakeholder Storytelling: Translate complex technical and network telemetry analyses into clear, concise visual narratives for peers, engineering leaders, and executives.
Qualifications & Requirements
- BI & Observability Experience: 2+ years of hands-on experience building executive and engineering dashboards in platforms such as Grafana (Cloud/OSS), Power BI, TIBCO Spotfire, or equivalent tools.
- Generative AI & Conversational Interfaces: Practical experience with Large Language Models (LLMs), prompt engineering, Retrieval-Augmented Generation (RAG) frameworks, or natural-language-to-SQL/API chatbots.
- Programming & Web Development: Proficiency in at least one programming language and web framework such as Python (Django/Flask), JavaScript (React/Vue), or Java, including embedding visualizations into web apps.
- Network & Monitoring Domain: Working exposure to large global network infrastructures (routers, switches, LAN, SD-WAN, firewalls, wireless) and observability tools (LogicMonitor, ThousandEyes, BigPanda, Dynatrace, NetBrain, or Zscaler ZDX).
- Preferred Qualifications: Associate-level developer certifications (AWS, Python, SQL) and familiarity integrating AI agents with ITSM platforms (ServiceNow) or network automation tools (Ansible).
- Work Mode: Regular full-time hybrid role based in Hyderabad (no travel required).
About MSD
MSD—known as Merck & Co., Inc., Rahway, NJ, USA in the United States, Canada, and Puerto Rico—is a premier global biopharmaceutical company backed by a 130-year legacy of scientific innovation. Through its global Technology Centers, MSD harnesses data analytics, custom software engineering, and artificial intelligence to advance prescription medicines, vaccines, and animal health solutions worldwide.