Role Overview
MSD (known as Merck & Co., Inc. in the US and Canada) is seeking an Associate Tech Operations – Quality to join its manufacturing quality operations team on-site in India. In this hands-on quality assurance and control role, you will execute Incoming, In-Process, and Outgoing Quality Control (IQC/IPQC/OQC) inspections on molded products, maintain ISO 9001:2015 compliance, lead root-cause investigations for non-conformances, and drive continuous process improvements across production shifts.
Core Responsibilities
- Product Testing & Quality Inspections: Perform dimensional analysis, visual inspections, material testing, and functional evaluations across IQC, IPQC, and OQC stages on molded components to detect defects or deviations.
- Root Cause Analysis & CAPA: Investigate quality non-conformances, identify underlying root causes, and collaborate with manufacturing and engineering teams to implement effective corrective actions.
- Quality Systems & ISO Compliance: Ensure site procedures remain strictly aligned with ISO 9001:2015 certification standards, communicate quality policies to shop-floor teams, and manage internal and external customer claim databases.
- Reporting & Validation Documentation: Maintain accurate inspection logs, generate quality status reports, and prepare trial and validation documentation.
- Continuous Improvement: Foster a culture of continuous quality improvement on the production floor to elevate overall manufacturing KPIs.
Qualifications & Requirements
- Educational Background: Diploma in Engineering (Mechanical, Plastics, Polymer, or related discipline) or equivalent professional manufacturing qualification.
- Professional Experience: Minimum 3 years of hands-on experience in plastics processing, molded product manufacturing, and industrial quality control (IQC/IPQC/OQC).
- Inspection & Lab Equipment: Practical proficiency operating precision measuring and testing instruments including Vernier Calipers, Micrometers, Universal Testing Machines (UTM), and microscopes.
- Enterprise Systems: Working knowledge of ERP and shop-floor software systems such as SAP and Manufacturing Execution Systems (MES).
- Work Schedule: Regular full-time on-site role operating on a 3-shift rotational schedule, 6 days per week.
About MSD
MSD—known as Merck & Co., Inc., Rahway, NJ, USA in the United States, Canada, and Puerto Rico—is a premier global biopharmaceutical and healthcare company backed by a 130-year legacy of scientific innovation. Across its global manufacturing and technology operations, MSD upholds rigorous quality and ethical standards to deliver prescription medicines, vaccines, and animal health products worldwide.