Role Summary
FIS is seeking an Associate II, Securities Operations to join our Transfer Agency division based in Financial District, Nanakramguda, Hyderabad. In this full-time role operating on a hybrid model (3 days per week in-office, 11:00 AM IST to 8:00 PM IST), you will execute transaction processing and operational support for mutual fund clients. You will ensure shareholder data accuracy, maintain regulatory compliance, and deliver exceptional operational service across multi-channel client workflows.
Key Responsibilities
- Transaction Processing: Verify and execute incoming customer requests, mutual fund transactions, and account setup instructions ensuring all data is validated and in good order.
- Data & Record Keeping: Maintain accurate shareholder records, update master profiles, and manage transaction histories in compliance with divisional operational standards.
- Quality Assurance: Perform operational quality control checks across processed items to uphold strict accuracy metrics and audit benchmarks.
- Customer Correspondence: Draft template-based email and formal written communications to clients and stakeholders regarding transaction statuses or procedural inquiries.
- Continuous Improvement: Identify workflow bottlenecks and suggest practical process enhancements to streamline team productivity and operational efficiency.
Key Qualifications
- Education: Bachelor's degree in Commerce, Finance, Business Administration, or a related field.
- Experience: 1+ years of relevant experience in mutual funds operations, securities processing, or transfer agency services.
- Core Technical Skills: Mutual Funds Processing, Securities Operations, Transfer Agency Workflows, and Microsoft Excel.
- Key Methodologies: Quality Control Verification, Shareholder Recordkeeping, Exception Handling, and Regulatory Policy Adherence.
- Preferred Capabilities: Strong verbal and written communication skills, customer service orientation, and readiness to work mid-day shifts (11:00 AM to 8:00 PM IST).
About FIS
FIS (Fidelity National Information Services) is a global leader in financial services technology, providing software, services, and outsourcing solutions that drive commerce and the financial world. FIS empowers financial institutions, businesses, and developers across the globe with secure, innovative, and reliable payment and banking capabilities.