Role Summary
EY is seeking an Associate Learning Deployment Specialist to support learning course deployment and administration for EY Germany. The role involves course scheduling, learner coordination, facilitator support, learning platform administration, and course feedback reporting within the Global Delivery Services Talent Services function.
Key Responsibilities
- Course Scheduling: Prepare initial course schedules and submit requests to schedule offerings and publish learning content in SuccessFactors.
- Learning Deployment: Support end-to-end execution of learning deployment plans, budgets, conferences, and events.
- Learner Coordination: Monitor participant nominations and manage cancellations, no-shows, missed sessions, and training rescheduling.
- Facilitator Support: Coordinate logistics and support facilitators in preparing and delivering learning courses.
- Content Management: Maintain SharePoint sites and ensure course, curriculum, program, and learner information remains relevant and up to date.
- Stakeholder Collaboration: Build effective working relationships with the EY Germany learning team and coordinate with stakeholders across the organization.
- Virtual Learning: Support online modules, webcasts, and virtual learning projects.
- Feedback Reporting: Access and report learning evaluation feedback at Levels L1–L3.
- Credit Administration: Ensure continuing education credits are awarded to eligible learning participants and instructors.
- Additional Projects: Contribute to activities and projects across the wider Talent Development function.
Key Qualifications
- Bachelor's or Master's degree in Business, Human Resources, or a related discipline; HR specialization is preferred.
- 1–3 years of relevant professional experience.
- Experience working in HR within a professional services or corporate environment.
- Learning and Development experience is desirable.
- Strong IT skills, particularly with Microsoft Office 365 applications, including Teams, Excel, PowerPoint, Word, Outlook, and SharePoint.
- Knowledge of SuccessFactors Learning Management System and ServiceNow workflows.
- Ability to coordinate learning activities and work with multiple stakeholders across international teams.
- Strong written and verbal communication, problem-solving, and organizational skills.
- Flexibility to adjust working schedules to meet business and customer requirements.
About EY
EY is a global professional services organization operating in assurance, consulting, law, strategy, tax, and transactions. With teams across more than 150 countries, EY uses data and technology to help clients grow, transform, and operate while creating long-term value for clients, people, and society.