Role Overview
Dell Technologies is seeking a Senior Systems Development Engineer to join its Customer Engineering team within the Infrastructure Solutions Group (ISG) on-site at Bagmane Tech Park (SEZ II), Bengaluru, Karnataka, India. In this systems engineering role, you will analyze integrated electronic and electro-mechanical systems, conduct architecture evaluations, perform kernel-level debugging, and tune enterprise environments. You will address complex hardware, software, and storage challenges, leveraging automation frameworks and AI agentic tools to enhance system resilience, scalability, and long-term stability across mission-critical customer deployments.
Core Responsibilities
- Kernel Debugging & Diagnostics: Perform deep root-cause analysis and kernel-level debugging on enterprise Linux and BSD operating systems running on Dell server and storage hardware.
- Environment Optimization: Collaborate with core engineering, customer support, and incident management teams to stabilize, tune, and optimize complex customer production environments.
- System Architecture & Analysis: Apply deep knowledge of computer architecture, operating system internals, and storage filesystems to resolve intricate technical bottlenecks.
- Automation & AI Integration: Develop custom automation frameworks and leverage AI and agentic tooling to accelerate diagnostic workflows and drive operational scalability.
- Storage & Protocol Engineering: Troubleshoot and optimize Network Attached Storage (NAS), object storage platforms, and network protocol stacks including SMB and NFS.
- Operational Excellence: Participate in rotational weekend coverage and shift schedules, guiding strategic initiatives that reinforce enterprise infrastructure reliability.
Qualifications & Requirements
- Professional Experience: 5 to 8+ years of dedicated software or hardware systems engineering experience (or equivalent).
- Operating Systems & Architecture: Comprehensive expertise in Linux/BSD operating system internals, system architecture, and kernel debugging tools.
- Storage & Protocols: Hands-on technical background in Object Storage, NAS, filesystems, and network protocol stacks (SMB, NFS).
- Programming & Scripting: Demonstrated proficiency in C, Java, Python, and shell scripting.
- Automation & Tooling: Proven track record of developing automation frameworks and applying AI/agentic utilities to enterprise workflows.
- Work Model & Schedule: Full-time onsite commitment (5 days a week at the Bengaluru office) with availability for rotational weekend coverage (compensatory days provided).
About Dell Technologies
Dell Technologies is a global technology leader dedicated to transforming how organizations work, live, and play. The Infrastructure Solutions Group (ISG) designs and builds high-performance computing hardware, enterprise storage platforms, and advanced diagnostic software powering mission-critical digital infrastructure worldwide.