Role Summary
American Express is hiring an AI Engineer III for its Enterprise Technology Services organization in Bengaluru. Operating under a hybrid model, you will contribute to the design, implementation, and operation of LLM-powered applications and agentic AI workflows. You will build retrieval-augmented generation (RAG) pipelines over financial data, expand enterprise AI orchestration tooling, and maintain high standards of reliability, security, and auditability required in financial services.
Key Responsibilities
- Agentic AI & RAG Workflows: Design and build LLM-powered applications, autonomous agentic workflows, and RAG pipelines over complex financial datasets.
- Enterprise AI Infrastructure: Extend shared AI services, agent orchestration components, vector storage integration, and performance/reliability monitoring tooling.
- Production Operations: Participate in operating production AI systems, including real-time debugging, latency optimization, and continuous reliability enhancements.
- Cross-Functional Collaboration: Partner with product managers and design teams to translate customer requirements into enterprise-grade technical solutions.
Key Qualifications
- Education: Bachelor's degree in Computer Science, Software Engineering, or a related discipline.
- Experience: 4+ years of professional software engineering experience, with hands-on exposure to AI-powered features or applied ML systems.
- Mandatory Technical Stack: Strong backend fundamentals in Python, Go, TypeScript, or Java, REST/gRPC APIs, LLM integration, prompt engineering, RAG pipelines, and vector databases.
- Preferred Technical Exposure: Experience with AWS/GCP, Kubernetes, Apache Kafka, AI agent frameworks, fintech/regulated domain experience, and open-source AI tooling.
- Core Soft Skills: Strong customer mindset, curiosity for real-world problem solving, technical ownership, and collaborative communication skills.
About American Express
American Express is a global financial services leader delivering differentiated payment products, enterprise digital platforms, and customer-centric AI technologies worldwide.